High temperature

I have my phone since August 2019 and for the past 2 weeks it keeps giving a high temperature message and it happend twice in one day that was so cold in here . What should i do now? It is iphone 11 pro max

iPhone 11 Pro Max, iOS 13

Posted on Jun 5, 2020 1:41 PM

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MrHoffman

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Posted on Jun 5, 2020 1:46 PM

If the iPhone is not in a hot environment such as in direct sun, or left in a closed car in the sun, then contact the folks that work for Apple using the Contact Support link in the upper right.

If the iPhone has been in a hot environment, it’ll need to cool down.

It is possible for heat to damage the iPhone, too. I had one develop a swelled the battery because of that.

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MrHoffman

Level 10

145,753 points

Jun 5, 2020 1:46 PM in response to Kodafina

If the iPhone is not in a hot environment such as in direct sun, or left in a closed car in the sun, then contact the folks that work for Apple using the Contact Support link in the upper right.

If the iPhone has been in a hot environment, it’ll need to cool down.

It is possible for heat to damage the iPhone, too. I had one develop a swelled the battery because of that.

Jun 5, 2020 1:45 PM in response to Kodafina

I would suggest you need to have your phone checked by Apple or an Apple Authorized Service Provider.

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High temperature