Missing award

I closed my stand ring on June 5, but didn’t earn the world environment challenge award, why?!?

Apple Watch

Posted on Jun 5, 2020 7:38 PM

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Posted on Jun 6, 2020 5:36 AM

I had reached out to Apple support this morning and this was the guidance they gave as well. My watch was up to date, but my phone was one iOS system behind. After updating and unpairing and repairing my watch it showed. Thank you.

10 replies

Jun 6, 2020 4:40 AM in response to kc250

Quote from Apple Support Document.


When available, you can view these special challenges in the Activity app on your Apple Watch or your iPhone. These challenges are only available for a limited time and if you don't earn the award during the specified period, it will no longer be available.


If you complete a goal, but don't earn the award

You will earn the award within 9 days of completing the Activity Challenge.


If you don't see Activity challenges on your iPhone or Apple Watch

If an Activity challenge already occurred, it won't appear on your Awards tab.


After each step, see if the challenge appears:

Make sure that the software on your iPhone and Apple Watch is up to date.

Make sure that your Apple Watch can connect to Wi-Fi, so it can download the challenge.

Some challenges are offered in certain regions only. To check your region on your iPhone, open the Apple Watch app, then tap General/Language & Region.



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Missing award

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