phone problems started
1. does not go to update by (it turns out: update check failed)
2. crashes from applications (I click on applications, it does not enter)
3. Unable to download any applications
iPhone 6, iOS 12
User profile for user:
CarlAVII
User level:
Community Specialist
Hello 13ksusha,
Welcome to Apple Support Communities. It sounds like you're experiencing several issues with your iPhone. I'd be happy to share information that may help.
If you're having trouble updating, try the steps here: If your iPhone, iPad or iPod touch won’t update. You may also want to try to update using your computer. Check out the "Update your device using your computer" section of this article: Update your iPhone, iPad, or iPod touch.
You mentioned problems accessing apps. Does this happen with all apps or a few in particular? Try the steps here: If an app unexpectedly quits, stops responding, or won’t open.
Finally, to address the issue you're having with downloading apps. What happens when you try to download an app? Do you see an error message? Try these suggestions: If you can’t download or update apps on your iPhone or other Apple device.
Take care.