some of the letters on my keyboard are not working
the letter that comes after o does not work on the keyboard nor does the enter key, semicolon or parentheses. What can I do to fix this?
MacBook Pro 13″, macOS 10.15
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It appears very much like a failing keyboard, however you can try the following basic troubleshooting steps to rule out any software issues-
- Reset SMC by following the directions applicable to your MacBook Air here ➔ How to Reset SMC. If that does not solve things then-
- Reset NVRAM/PRAM by following the directions applicable to your MacBook Air here ➔ How to Reset NVRAM/PRAM. If that does not solve things then-
- Enter ➔ Safe Mode and see if the keyboard issue still exists in Safe mode. Log out of Safe Mode and then reboot computer. If that does not solve things then-
- Please contact ➔ Apple Support
Axel F.