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Itunes charge but did not receive the item from a game

Itunes charged me and deducted but did not receive my item and there is no receipt received what can i do to contact itunes asap? How can i refund the money they got?

iPhone 7 Plus, iOS 13

Posted on Jun 6, 2020 8:11 PM

Reply
Question marked as Apple recommended
  1. Go to reportaproblem.apple.com
  2. Sign in with your Apple ID and password.
  3. If you see the "Report" or "Report a Problem" button next to the item that you want to request a refund for, click it.
  4. Follow the instructions on the page to choose the reason why you want a refund and submit your request.


Posted on Jun 6, 2020 11:57 PM

1 reply

Itunes charge but did not receive the item from a game

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