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phinh210 Author

Level 1

4 points

Apple ID was locked in iTunes

Apple ID was locked in iTunes & apple store

iPhone 6s Plus, iOS 12

Posted on Jun 6, 2020 9:03 PM

Top-ranking reply

donv_the_ghost

Level 9

50,942 points

Posted on Jun 7, 2020 12:33 AM

See 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856. This link says: "There might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.”

Use the Apple recommended support link above first.

And, if necessary, go here is how to contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.

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Apple ID was locked in iTunes

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