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good day , I have problem with my iTunes and I can not sync my iPhone XS with my iTunes on my Mac

good day , I have problem with my iTunes and I can not sync my iPhone XS with my iTunes on my Mac

MacBook Air 13″, macOS 10.15

Posted on Jun 7, 2020 5:05 AM

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Question marked as Best answer

Connect iPhone to Computer / Mac

Settings > Touch/Face ID & Passcode > USB Accessories > [Enable]


Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support

If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

For your Mac --> If your computer doesn't recognize your iPhone, iPad, or iPod ...

Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...

See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...


If you are experiencing an issue not listed here, contact support


Posted on Jun 7, 2020 5:06 AM

2 replies
Question marked as Best answer

Jun 7, 2020 5:06 AM in response to bahram77

Connect iPhone to Computer / Mac

Settings > Touch/Face ID & Passcode > USB Accessories > [Enable]


Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support

If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

For your Mac --> If your computer doesn't recognize your iPhone, iPad, or iPod ...

Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...

See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...


If you are experiencing an issue not listed here, contact support


good day , I have problem with my iTunes and I can not sync my iPhone XS with my iTunes on my Mac

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