iTunes keeps asking to verify payment information

Still no response from Apple and the problem persists. I use Amex and they are just as perplexed as I am. The only time Amex refused a transaction was when iTunes kept posting $1 requests to my account and they called me to verify that they were legitimate. There is dramatic irony here. Apples are concerned with security and trigger security responses from the credit card issuers with their security measures.

With iTunes on the iMac, iPhone and iPad it is nothing more than irritating (you just click through so a purchase takes an extra 4 to 5 operations since you do not have to enter any more information, even if it requests the CVN, you can ignore this, and the transaction will go through). However the Apple TV purchase experience it completely broken as you cannot purchase anything without going to a computer and reverifying the card payment. Apple must be mad. I love the Apple TVs. I am only interested in purchasing TV shows so I do not have to watch commercials. Most internet direct content (which every one insists you need, see Google TV info, but which is mostly appalling quality) is not worth my time as it is riddled with commercials. The only exception is Netflix which we watch using our Blu Ray player.

Any way, all incidental stuff. This plus the Genius recommendation changes (which are now completely useless to me - they are album based and do not seem to give recommended tracks except when you select one of your library music tracks - it used to give me recommended tracks rather than albums) have made my iTunes purchases almost disappear. Sad to see a service that had much promise become much less useful to me.

I 'may' have fixed my problem (or maybe Apple changed something).

I changed my password!!

My old password did not have upper case letters present (it was long and it included letters and numbers). However when I changed it I found I was asked to ensure that there was at least one upper case character in the password. I duly made the change and suddenly I can purchase from my computer, iPad and iPhone. I have yet to verify that my Apple TV works.

As I say, it may have been the change I made or Apple did something and it is all co-incidence (it was certainly not working on Friday evening!!). Not sure. But for the moment things are 'nearly' all working. I will post when I have tested my Apple TV, but wanted to let everyone who has posted here what I know so far.

You maybe correct. Luckily I only use one account with iTunes for all my devices so I am unlikely to get the problem you describe.

Meanwhile, all still seems to be working, although I have not verified it with the Apple TV.

Apple seem to have settled on a process whereby you must sign in each time you make a purchase or get an update.

This process is much less irritating than having to verify the card payment details each time and forcing you to go back to your computer each time you made a purchase with the Apple TV.

Bottom line is that, for me, it acceptable now and I can make purchases on all my devices and am only required to sign in to my account each time I do so.

Apple support came back to me with a suggestion that I delete all my card payment information, save it so that no payment method was shown, go back in and add the card details again. Not very helpful as I had done this several times already and it had had no beneficial effect. However I think that Apple have fixed something without telling us and they failed to confirm the required process for purchasing items once all devices were registered with them. I am still just guessing that the process I now use is what they intended.

Anyway, thanks for all your comments and help.