Previous 1 7 8 9 10 11 Next 216 Replies Latest reply: Jan 6, 2016 4:15 PM by Pinklabelboutique Go to original post
  • Thtguyzac Level 1 (0 points)

    Same here and i bought a itunes card and it says $15.00 credit. Still pops up. Cant buy apps or get free apps.. Cannot update them either.

  • mz.torres Level 1 (0 points)

    I am having the same problem with yesterday I updated some apps the other day with no problem peaseeeee help

  • imPereira Level 1 (0 points)

    There is no " none" under the credit card/visa/amex selection... mayeb cause im from Canada?

  • lashata Level 1 (0 points)

    Ive had my new ipod for 2 days now and at first everything was goin fine. but as of about an hour ago when i tried to download a free app it keeps telling me to enter my billing information. when i do that, it tells me over an over that the security code is invalid which i know is right cause im lookin right at it. so now i can download anything an i have no clue who to talk to. my husband also has the same one and theres nothing wrong with his. does anybody know whats goin on?

  • midngtsn Level 1 (0 points)

    Had the same issue. I only wanted to use prepaid iTunes cards. When it asked to verify I changed my info, (changed my title). Then I changed it back and saved. This forced Apples site to see there is updated info and commit the change. Working fine now.

  • dalmacio.i Level 1 (0 points)

    my ipod wouldn't let me purchase a 99 cent song. i tried countless times to buy it, but it kept asking me to verify it and confirm it. frustrated, i tried entering the payment info on my computer and it magically made it work for my ipod. hope that helps you in any way?

  • brendanfromspringfield Level 1 (0 points)

    having the same problem like when i try to download stuff that i purchased on my ipod touch and this stupid thing keeps popping up and when i try to download something free it still shows up and also my other ipod touch was stolen last month and there are apps that i did not purchase and really think my account was compromised and there was a credit card set up saying visa and i used a mastercard gift card but still dont know what caused this ****

  • llDiorll Level 1 (0 points)

    Same issues here. I am NOT happy with you Apple >.>

    I've emailed the management people that helps you 'solve' problems and issues so now all I can do is wait. And spam the 'done' button on iTunes.

    I feel silly purchasing my ipod Touch on Boxing Day.

  • Bad Dog NY Level 1 (0 points)

    Excellent advice! Thank you so much.

  • Efyanz Level 1 (0 points)

    Evrybody if Apple want to verify your bill info to free apps . you select ''none'' from biling information window.( mastercard- americanex etc.)

  • ricardofromsugarland Level 1 (0 points)

    i got me a i tunse $10 card, and i cant use it beacuse i have to update me card info,

    but i dont have that card anymore, and i dont know how to chage it,

     

    this is one thing i hate about apple

  • PH_Julius Level 1 (0 points)

    Same here, i'm using itunes v10.5.2.11... and it keeps on asking billing info when downloading free games

  • Bad Dog NY Level 1 (0 points)

    SOLUTION FOR BILLING PROBLEM:

    I found this hidden in a previous post, and it worked, very simple!

    The problem is that Apple is not looking at the change in your record. Go to your Info section where it askes for your card, and leave selection as "None" (if redeem your iTunes cards first, you should see your positive balance).

    Then just change one little thing, like add Mr. as a sulutation (that's all I did), or delete the salutation or delete and retype your first name, or whatever. This "changes" the record, so when you submit it again, the Apple server is forced to re-examine it. Solved the problem for me...Apple has "None" as credit card on file, and I only use iTunes cards to buy stuff. I only do this so I don't accidentally spend more than $XX, and for the security of keeping card number off of another server.

    GOOD LUCK, let me know if it works, and copy past this repost when you see the problem to help someone else.

  • banana12 Level 1 (0 points)

    but how do i delete the credit card info?

  • Bad Dog NY Level 1 (0 points)

    I assume you just set credit card to "None".

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