Version 13.5.1

It’s also in low power mode.

Here are the update requirements:

• You must have a fast Wi-Fi connection; you cannot update over cellular data
• The phone can not be in Low Power mode
• The battery state of charge must be above 50%
• You must have at least 3 GB of free storage
• You cannot be connected through VPN
• If you are not planning for it to update automatically you should turn this option off, as it will only update when the phone is plugged in, connected to Wi-Fi and locked
• You should leave the phone plugged in until it finishes updating, both to assure that it remains above 50% and to keep Wi-Fi enabled (Wi-Fi turns off when the phone sleeps if not connected to power).

I see two reasons.

1. You are not connected to Wifi
2. You are below 50% charg

You must use Wifi to update and your battery needs to be at or above 50%.

Let us know if you continue to have an issue.