I had forgotten the appleid and I want to solve the activation lock

I want to solve the activation lock and my Apple ID and password is not acceptable

iPad (4th gen) Wi-Fi

Posted on Jun 7, 2020 10:11 AM

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Question marked as Top-ranking reply

Posted on Jun 7, 2020 10:45 AM

If you mean "activation lock", neither we (just users like you) nor Apple can help you, sorry, unless you are the original owner and you still have the proof of purchase (receipt/invoice).

Shouldn’t be this case, activation lock can be removed only by the previous owner, with the credentials that were used to activate that iPhone. Without those credentials, that device is useless to you.

Regards

Giulio

2 replies
Question marked as Top-ranking reply

Jun 7, 2020 10:45 AM in response to Mohanngowda

If you mean "activation lock", neither we (just users like you) nor Apple can help you, sorry, unless you are the original owner and you still have the proof of purchase (receipt/invoice).

Shouldn’t be this case, activation lock can be removed only by the previous owner, with the credentials that were used to activate that iPhone. Without those credentials, that device is useless to you.

Regards

Giulio

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I had forgotten the appleid and I want to solve the activation lock

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