Macbook Pro 16 crashes on sleep when external screen plugged

panic(cpu 2 caller 0xffffff8001a9167c): Sleep transition timed out after 180 seconds while calling power state change callbacks. Suspected bundle: com.apple.iokit.IOGraphicsFamily. Thread 0xb44c.

Backtracing specified thread

Backtrace (CPU 2), Frame : Return Address

0xffffff81feb8b900 : 0xffffff80014458f8

0xffffff922742bbc0 : 0xffffff80013413f1

0xffffff922742bc30 : 0xffffff800133fc2f

0xffffff922742bc80 : 0xffffff80014429f9

0xffffff922742bcc0 : 0xffffff800144225b

0xffffff922742bcf0 : 0xffffff7f84fa6ced

0xffffff922742bd20 : 0xffffff7f84fbff93

0xffffff922742bd30 : 0xffffff7f84fa9cb9

0xffffff922742bdc0 : 0xffffff7f84fb5edc

0xffffff922742be00 : 0xffffff8001a14d8a

0xffffff922742bea0 : 0xffffff8001a146b4

0xffffff922742bec0 : 0xffffff8001361565

0xffffff922742bf40 : 0xffffff8001361091

0xffffff922742bfa0 : 0xffffff80012c513e

Kernel Extensions in backtrace:

com.apple.iokit.IOGraphicsFamily(576.1)[B1C0006F-E1F5-37D9-9548-5F918E92B422]@0xffffff7f84f9e000->0xffffff7f84feefff

dependency: com.apple.iokit.IOPCIFamily(2.9)[BE052F4D-9B80-3FCD-B36D-BACB7DEE0DF2]@0xffffff7f81d12000


BSD process name corresponding to current thread: kernel_task

Boot args: chunklist-security-epoch=0 -chunklist-no-rev2-dev


Mac OS version:

19F101


Kernel version:

Darwin Kernel Version 19.5.0: Tue May 26 20:41:44 PDT 2020; root:xnu-6153.121.2~2/RELEASE_X86_64

Kernel UUID: 54F1A78D-6F41-32BD-BFED-4381F9F6E2EF

Kernel slide: 0x0000000001000000

Kernel text base: 0xffffff8001200000

__HIB text base: 0xffffff8001100000

System model name: MacBookPro16,1 (Mac-E1008331FDC96864)

System shutdown begun: NO


System uptime in nanoseconds: 4425952360964

last loaded kext at 3344789039836: >usb.IOUSBHostHIDDevice 1.2 (addr 0xffffff7f85390000, size 45056)

last unloaded kext at 3567275628952: >!UAudio 323.1 (addr 0xffffff7f88643000, size 434176)

loaded kexts:

...


MacBook Pro 16″, macOS 10.15

Posted on Jun 7, 2020 10:48 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 17, 2020 9:45 AM

I too was extremely frustrated by this (MBP would crash every time it went to sleep while connected to a dock) until I came across another thread here which fixed the issue for me and others. Go into System Preferences -> Notifications -> Do Not Disturb -> Turn on Do Not Disturb and check "When the display is sleeping." This will prevent the OS from showing notifications while your computer is sleeping, which is causing major problems when an external monitor is hooked up. Who wants this feature anyway. It's silly, and it's especially silly that it's causing people's computers to kernel panic.

Similar questions

46 replies

Jun 11, 2020 12:18 PM in response to metmirr

I am sick of this and they don't do anything!!! 2 month ago I bought this mac pro 16 an 2 weeks ago I bought a dell monitor. Thanks to apple I will return back the dell monitor which I really loved :( . I wish I would have chance to return the mac instead of the monitor. This is the first mac I bought and I am so frustrated with its external screen performance.


And also it get so hot, I can hear fan noise all the time when external screen is plugged in. CPU PECI is always between 70-85. Sometimes I get worry so I unplug the screen. **** this...

Jul 1, 2020 5:37 AM in response to metmirr

Just chiming in to say I have this same problem. It has gotten worse with 10.15.5. I was able to find some combination of settings on 10.15.4 which allowed me to manually sleep the Macbook Pro while connected to an external display. Now that doesn't work any more.


It's not just Dell monitors I think since I am using an Acer Predator X34 monitor and it still happens.

Jul 3, 2020 9:58 AM in response to metmirr

Hy guys,


just to report that I have the same issue here. MBP 16 with 2 LG external monitors (bought at the Apple Store) daisy-chained with USB-C.

I had to stop using the MBP with the lid closed. I tried again today and after locking it, 2 min later, it crashed but this time, after the reboot I had an error message, which I never had before.

The message helped me find this thread actually.


I read in the comments that a fix is on its way... I guess we'll have to wait for it then !

In the mean time, I'll try the solution suggested earlier about the settings in the "Do not disturb" section.


I hope we'll have this issue fixed quickly !

Jul 13, 2020 4:33 PM in response to aiqa

Same issue, along with failed time machine backups to a network drive (smb) and glitches on webkit apps (chrome, brave, some apps) after waking up, that require reboot. All of these started to happen in the last couple of updates.


Please fix. We pay a premium for these machines. There's a reason I'm not buying an acer machine with windows. Fix now.

Jul 21, 2020 12:24 AM in response to Fader53

Problem allready exists, once again this morning.


panic(cpu 0 caller 0xffffff801889097c): Sleep transition timed out after 180 seconds while calling power state change callbacks. Suspected bundle: __kernel__. Thread 0x91a6b.

Backtracing specified thread

Backtrace (CPU 0), Frame : Return Address

0xffffff923df23900 : 0xffffff8018241868

0xffffff8215d93ab0 : 0xffffff801813c4d1

0xffffff8215d93b20 : 0xffffff801813ad0f

0xffffff8215d93b70 : 0xffffff80180fc1f1

0xffffff8215d93bb0 : 0xffffff801812163b

0xffffff8215d93c00 : 0xffffff8018872fd8

0xffffff8215d93c60 : 0xffffff8018872bda

0xffffff8215d93cb0 : 0xffffff80187e1272

0xffffff8215d93dc0 : 0xffffff801886e05d

0xffffff8215d93e00 : 0xffffff8018813cca

0xffffff8215d93ea0 : 0xffffff80188135f4

0xffffff8215d93ec0 : 0xffffff801815c605

0xffffff8215d93f40 : 0xffffff801815c131

0xffffff8215d93fa0 : 0xffffff80180c013e

Aug 22, 2020 11:04 AM in response to alibayevm

2nd Brand New Machine in two weeks.

Bought a 8GB Ram model and had both of the issues below.

Exchanged for a 16GB Ram model. Same issues = systemic problems with current software/hardware interface.


I am having crash when sleep/plugged in issue even though I don't use an external monitor.

I am already on Catalina 10.15.6.


I have another issue too, not sure if they're related: pretty consistently my user interface locks up (can't type, move windows, etc. happens in all programs). I started up in safe mode and that issue has gone away for the time being.

Oct 31, 2020 2:01 AM in response to metmirr

Same issue for me with the last MBP16 and MacOS 10.15.7 + External Monitor LG 34UC99.

I will try to change some notifications settings but not very friendly


----


panic(cpu 0 caller 0xffffff800209092c): Sleep transition timed out after 180 seconds while calling power state change callbacks. Suspected bundle: com.apple.iokit.IOSkywalkFamily. Thread 0x32bbd.

Backtracing specified thread

Backtrace (CPU 0), Frame : Return Address

0xffffff81ffb5b900 : 0xffffff8001a41868

0xffffff92270cba10 : 0xffffff800193c4d1

0xffffff92270cba80 : 0xffffff800193ad0f

0xffffff92270cbad0 : 0xffffff80018fc1f1

0xffffff92270cbb10 : 0xffffff800192163b

0xffffff92270cbb60 : 0xffffff8002072f88

0xffffff92270cbbc0 : 0xffffff8002072b8a

0xffffff92270cbc10 : 0xffffff7f82e18c17

0xffffff92270cbd20 : 0xffffff7f82e170af

0xffffff92270cbd40 : 0xffffff7f82e16fb0

0xffffff92270cbd60 : 0xffffff7f82e16928

0xffffff92270cbd90 : 0xffffff800202e9d8

0xffffff92270cbdf0 : 0xffffff7f82e179fa

0xffffff92270cbe00 : 0xffffff8002013c7a

0xffffff92270cbea0 : 0xffffff80020135a4

0xffffff92270cbec0 : 0xffffff800195c605

0xffffff92270cbf40 : 0xffffff800195c131

0xffffff92270cbfa0 : 0xffffff80018c013e

Kernel Extensions in backtrace:

com.apple.iokit.IOSkywalkFamily(1.0)[CEB3CDA2-1D41-3238-BFBB-7097C2636DF5]@0xffffff7f82dff000->0xffffff7f82e45fff

dependency: com.apple.iokit.IONetworkingFamily(3.4)[26FE14A5-825D-35E4-BD06-C5B8A1AE1FD9]@0xffffff7f826b0000


BSD process name corresponding to current thread: kernel_task

Boot args: chunklist-security-epoch=0 -chunklist-no-rev2-dev



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Macbook Pro 16 crashes on sleep when external screen plugged

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