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refund of subscription

Hello! 04/05/2020 my son, mistakenly bought a paid subscription, for microsoft office 365 (Family and Personal number of order MV9MYWD7S8 MV9MYWM48D) applications, most likely he did it to me evil, because recently we quarreled a bit, because of the game console, he spends too much time playing games. The application was purchased through iTunes on my PC, without my consent, knowing the Apple ID password. I did not give consent to this purchase and do not plan to use this application. I apologize for the situation and the inconvenience, with respect to Baurzhan.

iMac 21.5″, macOS 10.13

Posted on Jun 7, 2020 10:28 PM

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Question marked as Top-ranking reply

Posted on Jun 8, 2020 1:01 AM

You are not speaking to Apple, this is a user to user community. 


We are unable to help with refunds, account issues or purchases  


Cancel/see your subscriptions here - See or cancel your subscriptions - Apple Support 


Try applying for a refund here, but there is no guarantee it will be refunded - Request a refund for apps or content that you bought from Apple – Apple Support


Or Contact Apple Support - Contact - Official Apple Support

2 replies
Question marked as Top-ranking reply

Jun 8, 2020 1:01 AM in response to baurzhan113

You are not speaking to Apple, this is a user to user community. 


We are unable to help with refunds, account issues or purchases  


Cancel/see your subscriptions here - See or cancel your subscriptions - Apple Support 


Try applying for a refund here, but there is no guarantee it will be refunded - Request a refund for apps or content that you bought from Apple – Apple Support


Or Contact Apple Support - Contact - Official Apple Support

refund of subscription

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