Had Macbook Pro repaired - New battery and now Touch ID does not work

My Macbook Pro had a battery issue a few months ago. The battery was replaced, in this process the front panel was also replaced. This means that the Touch ID (Fingerprint Reader) was also replaced. The Touch ID has not worked since that time. Unfortunately Covid-19 happened and I was not able to continue with support to get that fixed. Now a couple of months later the Touch ID still doesn't work and I have been experience random lock-ups and shutdowns, this started last week. How can I get my Macbook Pro fixed?