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One airpod not working

One of may airpods is not working - do they have a warranty


Posted on Jun 8, 2020 8:04 AM

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Question marked as Top-ranking reply

Posted on Jun 8, 2020 8:09 AM

Hi!

This happened to me as well; my right AirPods would not connect to bluetooth and it didn't play any sound. My solution for this was to first turn off my bluetooth and turn it back on. After, I pressed and held the back button on my AirPods charging case for 15+ seconds (with both AirPods inside). Once I saw the amber light, it meant that my AirPods have reset so I stopped holding the button. After this, I pressed and held again until the white light started shining on and off (indicating that they are ready to connect). I then clicked the option for my AirPods on the bluetooth panel in settings and both my earphones worked! Hope this helps.

3 replies
Question marked as Top-ranking reply

Jun 8, 2020 8:09 AM in response to Jump_100

Hi!

This happened to me as well; my right AirPods would not connect to bluetooth and it didn't play any sound. My solution for this was to first turn off my bluetooth and turn it back on. After, I pressed and held the back button on my AirPods charging case for 15+ seconds (with both AirPods inside). Once I saw the amber light, it meant that my AirPods have reset so I stopped holding the button. After this, I pressed and held again until the white light started shining on and off (indicating that they are ready to connect). I then clicked the option for my AirPods on the bluetooth panel in settings and both my earphones worked! Hope this helps.

One airpod not working

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