MacBook Air 2020 screen loose/removed (little bit)

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Level 1

12 points

MacBook Air 2020 screen loose/removed (little bit)

Hello, I got this weird problem where my screen/display is loose. It doesn't fall out or something. There is I think a mm space between the display itself en metal from the MacBook Air it self. I'm scared because I recently bought this new MacBook Air 2020 i5. I hope someone has a solutions. And something else, I saw that there was white stips on the screen. Which would't remove with a piece of cloth.

I hope someone can help.

Have a nice day and stay safe!

MacBook Air 13″, macOS 10.15

Posted on Jun 8, 2020 1:31 PM

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Answer 1

⚠️

Top-ranking reply

Axel Foley

Level 10

150,708 points

Jun 9, 2020 8:13 AM in response to eric-jan128

No Not at all. I am not even remotely saying that it is your fault. All I am saying is that to contact Apple and take advantage of the 1YR Limited Warranty that is active on your 2020 MacBook Air. If you feel that there is a problem with your display (loose) then please have it examined. Thats all I meant. Thanks.

Axel F.

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Answer 2

Axel Foley

Level 10

150,708 points

Jun 8, 2020 5:09 PM in response to eric-jan128

Your 2020 MacBook Air is less than one year old and is therefore have it examined at the Apple Store or at an authorized service center and take advantage of it. If the stores are closed then please contact ➔ Apple Support

This is a hardware issue and you should really have it looked at.

Axel F.