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Can’t update my iPad

I have a iPad Air how do I update it to the newest software?

iPad Air, iOS 12

Posted on Jun 8, 2020 1:50 PM

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81,278 points

Posted on Jun 8, 2020 2:19 PM

A 2013, 1st gen iPad Air can only be upgraded/updated to iOS 12.4.7.

Its internal hardware is not powerful enough to run all of the new features of iPadOS.

Sorry.

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