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Question: Purchased can’t be completed

Hey I need some help because I want to send someone money but it wouldn’t let me send them so can you please help me fix it please and thank you

iPhone 11, iOS 13

Posted on Jun 8, 2020 3:48 PM

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Jun 10, 2020 12:57 PM in response to Nathaniecool In response to Nathaniecool

Hello Nathaniecool,


Welcome to Apple Support Communities. It sounds like you're having trouble sending money. I'd be happy to share information that may help.


If you're trying to send a gift from iTunes or the App Store, take a look at the steps here: Send a gift from the App Store, iTunes Store, Apple Books, and more. To do this, you will need to have a payment method on file for your Apple ID.


If you're referring to sending money a different way, please reply with a few more details about how you're attempting to do that.


Take care.

Jun 10, 2020 12:57 PM

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Question: Purchased can’t be completed