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charlieart Author

Level 1

8 points

iPad refuses to update, runs thru download and then says “preparing update”, then cancels

Trying to update to latest for June 1, 2020

iPad refuses to update, runs thru download and then says “preparing update”, then cancels

ipad pro

iPad, iOS 9

Posted on Jun 8, 2020 6:25 PM

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Level 10

103,335 points

Posted on Jun 8, 2020 6:46 PM

Hello,

Please refer to the following Apple Support document.

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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Best reply

Level 10

103,335 points

Jun 8, 2020 6:46 PM in response to charlieart

Hello,

Please refer to the following Apple Support document.

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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iPad refuses to update, runs thru download and then says “preparing update”, then cancels

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