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Hi . I have iPhone 6. I have problem every time when I try to download any updates from App Store I get the message “your Apple ID is disabled on AppStore and iTunes” could you please help?

Hi . I have iPhone 6. I have problem every time when I try to download any updates from App Store I get the message “your Apple ID is disabled on AppStore and iTunes” could you please help?

Posted on Jun 9, 2020 7:26 AM

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Question marked as Top-ranking reply

Posted on Jun 9, 2020 7:28 AM

See 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856. This link says: "There might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Insteadcontact Apple Support for help.”

 

Use the Apple recommended support link above first.

 

And, if necessary, go here is how to contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.

1 reply
Question marked as Top-ranking reply

Jun 9, 2020 7:28 AM in response to nizami225

See 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856. This link says: "There might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Insteadcontact Apple Support for help.”

 

Use the Apple recommended support link above first.

 

And, if necessary, go here is how to contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.

Hi . I have iPhone 6. I have problem every time when I try to download any updates from App Store I get the message “your Apple ID is disabled on AppStore and iTunes” could you please help?

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