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Apple ID

My Apple ID is not working and I don't know and I can't not update or download anything

Posted on Jun 9, 2020 11:06 AM

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Posted on Jun 9, 2020 11:09 AM

See 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856. This link says: "There might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Insteadcontact Apple Support for help.”

 

Use the Apple recommended support link above first.

 

And, if necessary, go here is how to contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.

__________


Also see If you can’t download or update apps on your iPhone or other Apple devicehttps://support.apple.com/en-us/HT207165

1 reply
Question marked as Best reply

Jun 9, 2020 11:09 AM in response to chessie162

See 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856. This link says: "There might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Insteadcontact Apple Support for help.”

 

Use the Apple recommended support link above first.

 

And, if necessary, go here is how to contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.

__________


Also see If you can’t download or update apps on your iPhone or other Apple devicehttps://support.apple.com/en-us/HT207165

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