Why does facetime end by itself
When I facetime a specific person it keeps automatically ending by itself after a few hours even though neither of us are pressing the hang up button. How do I fix this?
iPhone X, iOS 13
User profile for user:
ryane77
User level:
Community Specialist
Hi teyla1019,
Thank you for reaching out to Apple Support Communities.
From your post, it looks like you have an issue using FaceTime. It will disconnect after a few hours. I want to help. This article has the steps to take If you can't make a FaceTime call on your iPhone, iPad, or iPod touch - Apple Support
You can also make sure that your iPhone updated. It’s a good idea to backup your iPhone before updating.
Here’s How to back up your iPhone, iPad, and iPod touch - Apple Support
Here’s how to: Update your iPhone, iPad, or iPod touch - Apple Support
Hope that helps.
Best Wishes!