The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I am kicked out of my App Store and iTunes with no way to download and update and pay subscriptions of apps I have. How do I get back in.
iPhone 11 Pro Max, iOS 13
Contact Apple support. See the instructions in: https://support.apple.com/en-us/HT208856
I just tried it and I see the same thing. I have tested it previously and not seen that. I just tried another method and got the same thing.
Unfortunately I do not know of, and do not think there is, a solution to a disabled App Store/iTunes account that does not involve contacting Apple Support. Hopefully it is temporary as stated in their message.
Says apple support is limited and not getting me any farther along
App Store and iTunes
