Latest "FIX" has my MAC telling me I need to join ICLOUD. But of course the current APPLE engineering doesn't allow this. There is fix for this though. Create a new account and then switch it to the real account. Go through all the steps and guess what? And the support department is overwhelmed.
[Edited by Moderator]
MacBook Pro 15″, macOS 10.15
There current are so many problems related to connecting to an Apple server that I suggest you use my search link (your account cannot be created at this time) to try to solve your problem. You will quite a few reads that are related to your problem. I have not seen a definitive solution for it though.
Also this link may help you, including providing a link to determine current Apple system status: System Status https://www.apple.com/support/systemstatus/. If the service you want to use is available currently, then try what you were trying to do again.
If you want to contact Apple Support to deal with your problem, see:
Get a call from Apple support to help solve your problem using this
link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362
Apple ID Support https://support.apple.com/apple-id
Apple ID account security for country-specific and region-specific help https://support.apple.com/en-us/HT204169
Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best support option.
Latest "FIX" has my Mac telling me I need to join iCloud
