App stores updates

So when I try to update my apps and I put in my password and it shows it’s wrong and I try again and then it’s shows a different Apple ID and it should be my account and I remembering putting in my Apple ID and password

Posted on Jun 9, 2020 5:59 PM

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Question marked as Top-ranking reply

Posted on Jun 9, 2020 6:13 PM

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.   


If it is in your current account's Purchases History, contact iTunes Support. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call       


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.

1 reply
Question marked as Top-ranking reply

Jun 9, 2020 6:13 PM in response to cmckinless5

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.   


If it is in your current account's Purchases History, contact iTunes Support. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call       


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.

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App stores updates

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