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Parts of the screen are garbled

Hi


from time to time my MacBook Pro 16 enters a state where part of the screen are garbled. It happens with different apps like Chrome or Teams. This is an example with Chrome:



Rebooting seems to solve the problem at least for a while, but it consistently reappears after a few hours or days.


Any ideas?


Thanks

Sam

MacBook

Posted on Jun 10, 2020 5:54 AM

Reply
2 replies

Jun 15, 2020 2:16 PM in response to raina_b22

The issue is Chrome's GPU Rasterization. There is no fix but there is a workaround.


  1. Open Chrome and enter chrome://flags/ into the address bar
  2. Search for GPU rasterization and set it to disabled (instead of enabled or default)


I had my screen erroneously replaced by Apple along with the connector ribbon before I figured this out. We (WebstationHQ) found that the issue was not uniformly affecting all content in Chrome which gave us the first clues. When using Chrome's dev tools, the garbled area was exclusively confined to the dynamic viewport rendering the website as shown below:



We tested our hypothesis by recreating this on Google Docs. Note that in this screenshot, the garbled content is confined to the static Google Docs toolbars.




Jun 12, 2020 2:34 PM in response to sam5887

Hello Sam,


Welcome to Apple Support Communities. From what I am understanding is that the display will intermittently appear garbled on your MacBook Pro, correct? Let's take a look into this!


Here is support article on troubleshooting steps to check on the display settings:


If your Mac display doesn’t look right


A couple additional troubleshooting steps on isolating the issue:


  1. Reset the PRAM
  2. Create a new user account


Here are the related articles to those steps:


Reset NVRAM or PRAM on your Mac


How to test an issue in another user account on your Mac


If the issue persists, please don't hesitate to post a reply!


Cheers!




Parts of the screen are garbled

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