i bought this ipad in 2015 i am trying to unlock it but i dont have the code can you help please#

activation lock linked to another apple id

iPad 2, iOS 9

Posted on Jun 10, 2020 9:58 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 10, 2020 10:07 AM

If the iPad is disabled, you’ll need to follow this process:

https://support.apple.com/en-gb/HT211078


Here is Apple’s information about the Activation Lock - and how to switch-off this feature:

https://support.apple.com/en-us/HT201365

https://support.apple.com/en-gb/HT201441


As you will discover, if the iPad has been activated and associated with an AppleID account that you do not control, you will need to secure the cooperation of the account owner to whom the device is locked. If you cannot secure their cooperation, you’ll not be able to technically defeat or bypass this security measure. In this situation, there is nothing that anyone here can do to help.


If you are the original owner - and have documentary evidence (i.e, the original sales invoice that shows the device serial number), then Apple may be able to assist.


Sorry, this is perhaps not the news that you we hoping to hear.

2 replies
Question marked as Top-ranking reply

Jun 10, 2020 10:07 AM in response to barra16

If the iPad is disabled, you’ll need to follow this process:

https://support.apple.com/en-gb/HT211078


Here is Apple’s information about the Activation Lock - and how to switch-off this feature:

https://support.apple.com/en-us/HT201365

https://support.apple.com/en-gb/HT201441


As you will discover, if the iPad has been activated and associated with an AppleID account that you do not control, you will need to secure the cooperation of the account owner to whom the device is locked. If you cannot secure their cooperation, you’ll not be able to technically defeat or bypass this security measure. In this situation, there is nothing that anyone here can do to help.


If you are the original owner - and have documentary evidence (i.e, the original sales invoice that shows the device serial number), then Apple may be able to assist.


Sorry, this is perhaps not the news that you we hoping to hear.

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i bought this ipad in 2015 i am trying to unlock it but i dont have the code can you help please#

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