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There is no audio on my iPhone when I connect my iPhone to a monitor using hdmi - i am using a lightning to digital av. I have tried it with a website YouTube and the music app and it does not work. Monitor has been adjusted to no headphones so that’s not the issue. How do I get sound out of my IPhone in this situation?
iPhone 6, iOS 12
Hello Lauren,
Welcome to Apple Support Communities. From what I am understanding is that using the Lightning Digital AV Adapter from you iPhone to TV. There is no audio output, correct? Let's take a look into this!
First we would need to isolate if it's the Adapter, HDMI cable, TV or iPhone. Attempt scenario on different TV, HDMI cable, anyone else's iPhone or iPad to narrow down the issue. Restart iPhone and TV. Check the port to make sure all pins are clean. Ensure when plugging the iPhone into the TV, that the volume is up on iPhone when the video starts to playing. Here is an articles to walk through these steps:
About Apple Digital AV Adapters for iPhone, iPad, and iPod touch
If the issue persists, please don't hesitate to post a reply!
Cheers!
Hello Lauren,
Welcome to Apple Support Communities. From what I am understanding is that using the Lightning Digital AV Adapter from you iPhone to TV. There is no audio output, correct? Let's take a look into this!
First we would need to isolate if it's the Adapter, HDMI cable, TV or iPhone. Attempt scenario on different TV, HDMI cable, anyone else's iPhone or iPad to narrow down the issue. Restart iPhone and TV. Check the port to make sure all pins are clean. Ensure when plugging the iPhone into the TV, that the volume is up on iPhone when the video starts to playing. Here is an articles to walk through these steps:
About Apple Digital AV Adapters for iPhone, iPad, and iPod touch
If the issue persists, please don't hesitate to post a reply!
Cheers!
No audio while IPhone connected to monitor w/digital av
