Cannot turn off screen time

No idea what passcode is for screen time.. I never set one and can’t clear my phone because of that

Posted on Jun 10, 2020 12:20 PM

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Posted on Jun 10, 2020 12:23 PM

The passcode didn't set itself. You or someone with physical access to the phone set it.


You will either have to re-set it following the instructions here: If you forgot your Screen Time passcode


Or, if you can't do that, you'll have to put the device into recovery mode and restore iOS, then set it up as a new device.

2 replies

Jun 10, 2020 1:04 PM in response to KiltedTim

well you are wrong..I never set screen time up because I am in my 70s and have no reason to do that. I purchased the phone new and no one else ever used it but me.Apple screwed up with that one. Many people have the same problem so I beg to differ with you on that.I was finally able to erase the phone by using the steps you gave me using the computer.Now I can trade it in. Thanks

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Cannot turn off screen time

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