Hi all and thank you in advance.
Yesterday I updated my Macbook Air 13" (Early 2014) with the latest version of Catalina 10.15.5.
I tried to export a video (from Premiere Pro) using Adobe Media Encoder and the laptop suddenly crashes and restarts.
Has anyone else similar problem? Could it be because of the update? Never had a similar problem before the update.
Thank you.
MacBook Air 13″, macOS 10.15
Hello,
Thank you for your reply.
I've waited some days to see if I would face the problem. I didn't.
After several days, I re-installed macOs Catalina 10.15.5 and i don't have any problem since then.
I've exported many videos and the problem is gone.
Thank you very much.
Hello,
Thank you for your reply.
I've waited some days to see if I would face the problem. I didn't.
After several days, I re-installed macOs Catalina 10.15.5 and i don't have any problem since then.
I've exported many videos and the problem is gone.
Thank you very much.
Hi dr.hari.s,
I understand you're having trouble with your Mac restarting unexpectedly and I want to help.
Are you seeing an error? If yes, what does it say.
Try starting with the steps in this article for help:
If your Mac restarted because of a problem - Apple Support
Good luck.
Thanks for using the Apple Support Communities.
Hi, I own an early 2015, Macbook Pro 13''. I have some similar problems. I cannot export/render videos from FCPX, imovie or any other video editing app. I downgraded but still cannot. This started after I updated to 10.15.4 but still has not been fixed in 10.15.5.
I have a 2017 MacBook Pro and it too has started crashing Premiere during export since I updated to 10.15.5. Tried updating to latest edition of Premiere CC but problem persists. Very frustrating.
Macbook air crashes during video export
