Exchange

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Level 1

8 points

Exchange

I would like to exchange my watch for another one. It only arrived today and i’m not happy with the colour. Is this possible please?

many thanks

Apple Watch Series 5, watchOS 6

Posted on Jun 11, 2020 8:04 AM

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Answer 1

Top-ranking reply

Community User

Jun 11, 2020 8:11 AM in response to lowri208

Tap here;

Returns & Refunds

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Answer 2

ChrisJ4203

Level 10

230,636 points

Jun 11, 2020 8:12 AM in response to lowri208

You are not addressing Apple here. This is a user to user support forum and Apple does not participate here.

You would need to contact where you made your purchase. If you ordered from Apple online, you need to contact them. You have 14 days from purchase for a full refund and then can get the device you wish. If you purchased from another retailer, you need to contact them about their return/exchange policy.

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