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No sound while on the call.

I can not hear callers voice nor caller hears me while on the call.

iPhone XS

iPhone XS, iOS 13

Posted on Jun 11, 2020 8:25 AM

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Question marked as Top-ranking reply
4 replies

Jun 11, 2020 8:39 AM in response to razmee209

Thanks razmee209 for reply,


unfortunatelly this does not help. Already checked it :(

  1. The silent mode is OFF.
  2. Phone is brand new
  3. I can hear the sound while dragging Ringer slider
  4. FaceTime is fine (I can hear and can be heard with camera on or off)


Microphone is working, I can talk to Siri.


The problem is only with cellular calls.

Any ideas?

No sound while on the call.

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