You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

stuck on apple logo

hi i would appreciate help, i have iphone 8plus and i didnt backed up any photos and i have for me very sperial photos on it.

My phone is stucked on apple logo, like when u restart it that white screen with apple on it,

i watched every video i could possibly found and nothing worked and i just cant delete those photos by restoring my phone.

please is there any way i can do something with it without deleting everything

thank you

iPhone 8 Plus, iOS 13

Posted on Jun 11, 2020 8:45 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 11, 2020 8:51 AM

Please follow the steps in the following link for support with this issue: If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly

1 reply

stuck on apple logo

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.