Why does apple care say my airpods does not qualify for care?
Why does apple care say my airpods does not qualify for care?
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Sorry, we can’t determine the particulars of why AppleCare would refuse coverage. Asking Apple to explain would be the best way to know: Apple Support
Do you have a current AppleCare or AppleCare+ warranty? The following are links to resources about Apple’s warranty policies if you want to research what applies to your particular situation.
Explanation of the limited AppleCare warranty provided with any AirPod purchase. It also explains buying extra AppleCare+ coverage for AirPods:
https://www.apple.com/support/products/headphones/
Most recent limited warranty (regular, not AppleCare+) document covering Apple accessories:
https://www.apple.com/legal/warranty/products/accessory-warranty-english.html#
If you purchased your AirPods before this warranty time period, you can easily pick the one which applies. If you live outside the US, there are also links on the page to direct you the right page.
