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BACKUP?

My phone was cracked and recieved heavy water damaged; and I have no phone access. Last check it said UPDATE PAUSED.

We riced it for hours, and had a very little wondow of the phone being back on (but mostly green white hues) and thats when I backed it up again and purchased more icloud storage.

I checked icloud.com, and still no photos.


how do i back up photos since last update if my phone won't even turn on? Possible?


I also have a MacBook if that helps?


please help!

Posted on Jun 11, 2020 11:34 AM

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Posted on Jun 11, 2020 12:06 PM

You cannot do anything with an iPhone that will nit power on and boot into iOS. So sorry, but no, there is no means to backup a dead device. If it won’t power up, it’s just an inert hunk of plastic, metal and glass.

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BACKUP?

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