Hi, my mother is using my ex iphone. she is logged in with her own apple id. however, when she needs updates to her apps, iphone still asks password of my apple id. if I remove this device from my icloud, would she lose her own data in her iphone (photos, any other data locally stored in her phone)?
iPhone 7, iOS 13
Removing her from your iCloud won't help the update problem. You can try setting up Family Sharing between the IDs if you want to be able to share purchases made with the IDs.
Thanks a lot, this worked!
Great. You are very welcome. Be safe.
See What to do when the Mac App Store shows a different Apple ID for software updates https://www.macworld.com/article/3267709/mac-app-store-apple-id.html. This document refers to a prior owner, but is also applies to cases where a current owner's old Apple ID is the problem.
Basically, If an app is purchased/downloaded using one Apple ID, then you can't update it with another Apple ID. The app is inextricably linked to the first Apple ID. You'll have to delete it and repurchase/download it again with the second Apple ID.
Apple id stuck with old iphone
