I cloud breach
Phone calls today regarding iCloud being breached. Apple support is calling. Scam right
iPhone XR, iOS 13
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They are indeed scams.
Apple does not make such calls.
All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed.
Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support