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how to find my phone

my phone is lost how to find my iphone

iPhone SE, iOS 13

Posted on Jun 11, 2020 10:20 PM

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Question marked as Best reply

Posted on Jun 12, 2020 3:09 AM

If you remember your iCloud password, you can log into www.icloud.com and click on the Find iPhone app tile all the way in the lower righthand corner. Once in there at the center top, you'll see All Devices, and if you click on that it'll give you a list of any devices that were logged into that Apple ID. If you iPad is still online and powered somewhere, you can click on that device and window will appear in the upper right corner with a few options. One of the options is to Erase iPad. This will logout your account out of that device and erase all of its contents.


If your iPone is no longer online, maybe because the battery is drained or it is turned off, in the center area where the devices are listed, that device will be greyed-out and show as Offline. In this case you can still click on it, and a different window will pop up with a few options. One of them is Remove From Account. This will simple unregister that device from your icloud account, so that you don't have to keep track of it anymore. There is also an option to Erase, but if the device never comes back online, then that won't work.


Here is a support article with more information: https://support.apple.com/guide/icloud-iphone/locate-a-device-mmfc0f2442/icloud

3 replies
Question marked as Best reply

Jun 12, 2020 3:09 AM in response to palaya128

If you remember your iCloud password, you can log into www.icloud.com and click on the Find iPhone app tile all the way in the lower righthand corner. Once in there at the center top, you'll see All Devices, and if you click on that it'll give you a list of any devices that were logged into that Apple ID. If you iPad is still online and powered somewhere, you can click on that device and window will appear in the upper right corner with a few options. One of the options is to Erase iPad. This will logout your account out of that device and erase all of its contents.


If your iPone is no longer online, maybe because the battery is drained or it is turned off, in the center area where the devices are listed, that device will be greyed-out and show as Offline. In this case you can still click on it, and a different window will pop up with a few options. One of them is Remove From Account. This will simple unregister that device from your icloud account, so that you don't have to keep track of it anymore. There is also an option to Erase, but if the device never comes back online, then that won't work.


Here is a support article with more information: https://support.apple.com/guide/icloud-iphone/locate-a-device-mmfc0f2442/icloud

how to find my phone

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