on board microphone not working

How to make microphone work again.

External microphone works fine

MacBook Pro 13″, macOS 10.15

Posted on Jun 12, 2020 12:44 PM

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Question marked as Top-ranking reply

Posted on Jun 16, 2020 11:33 AM

Hi Ro8orob,


Thanks for coming to Apple Support Communities for help today with your mic on your MacBook Pro. It sounds like your external mic works but not the internal mic.


Have you tried resetting the NVRAM? Reset NVRAM or PRAM on your Mac


You can also try testing inside a new user to see if the issue is isolated to your user or system-wide. Here's How to test an issue in another user account on your Mac. If you find the issue present inside the new test user account, the likelihood of this being a hardware issue increases.


Let me know how it goes.


Have a fantastic day!


1 reply
Question marked as Top-ranking reply

Jun 16, 2020 11:33 AM in response to Ro8orob

Hi Ro8orob,


Thanks for coming to Apple Support Communities for help today with your mic on your MacBook Pro. It sounds like your external mic works but not the internal mic.


Have you tried resetting the NVRAM? Reset NVRAM or PRAM on your Mac


You can also try testing inside a new user to see if the issue is isolated to your user or system-wide. Here's How to test an issue in another user account on your Mac. If you find the issue present inside the new test user account, the likelihood of this being a hardware issue increases.


Let me know how it goes.


Have a fantastic day!


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on board microphone not working

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