I got an email today stating that a purchase was made in the amount of $29.99. No one in my family has made this purchase. I’ve been receiving emails saying that I need to login with my Apple ID or change my passcode so I don’t know what’s going on.
iPhone 8 Plus, iOS 13
has your credit card been charged? Are you sure the message is legitimate? Does it contain a link for you to sign in somewhere? It may be a scam.
Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple emails won't have poor grammar/misspellings. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .
The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.
has your credit card been charged? Are you sure the message is legitimate? Does it contain a link for you to sign in somewhere? It may be a scam.
Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple emails won't have poor grammar/misspellings. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .
The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.
This sounds like scam emails
Check the purchase history on the account the apple ID the email claims the purchase was made on
See your purchase history for the App Store or iTunes Store - Apple Support
If its not there its 100% a scam.
Take a look at these articles
Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
Identify legitimate emails from the App Store or iTunes Store - Apple Support
You can report it by forwarding it to reportphishing@apple.com.
Good luck!
I received an email today stating I purchase something with my Apple ID for $2999
