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my ipad mini is stuck on the apple logo and isn't recognizing itunes

my ipad mini is stuck on the apple logo and is not found by itunes

Windows, Windows 10

Posted on Jun 12, 2020 5:57 PM

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Question marked as Top-ranking reply

Posted on Jun 12, 2020 6:12 PM

First of all, have you tied a forced restart? Hold down on the sleep and home buttons at the same time until the Apple logo appears on the screen.


If the mini fails to restart, and you want to try to restore, try recovery mode.

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support


If that still fails and the computer will not recognize the device, try the suggestions in here.

If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support


1 reply
Question marked as Top-ranking reply

Jun 12, 2020 6:12 PM in response to hydeous

First of all, have you tied a forced restart? Hold down on the sleep and home buttons at the same time until the Apple logo appears on the screen.


If the mini fails to restart, and you want to try to restore, try recovery mode.

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support


If that still fails and the computer will not recognize the device, try the suggestions in here.

If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support


my ipad mini is stuck on the apple logo and isn't recognizing itunes

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