Error 9039 when syncing music library
I receive the following error message when I attempt to sync my music library, "Genius results can’t be updated right now. An unknown error occurred (9039)."
I purchased a brand new 16" MacBook Pro 29 days prior to creating this post and have been on the phone with Apple every day since. No improvement. Waiting on a fifth escalation to Engineers.
I was told to erase my iCloud Music Library to try to fix the issue, but since I can't upload to my library, I now can't access my music on any of my iOS devices.
My deadline to return this MacBook for a refund is tomorrow, and I haven't even been able to transfer my music from my old PC properly, let alone any of my other files. If anyone has experience fixing this issue, I'd be grateful for your help. Thank you.