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I need to update my billing info but it won’t let me do anything

I am using iTunes for Windows on my computer and when I try to purchase an album, it says I need to verify my billing info. When it takes me to my account page, it won't let me edit anything or verify anything. It simply keeps asking for my password and bringing me back to the same page.

I'm not even using the credit card on file to purchase anything, I'm using gift cards, which are already loaded into my account.

Windows, Windows 6

Posted on Jun 12, 2020 6:49 PM

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Question marked as Top-ranking reply

Posted on Jun 13, 2020 5:30 AM

See Change or remove your Apple ID payment information - Apple Support. Some cards might not be acceptable. If you're having trouble making a change following the advice there try the Payment & Shipping area of https://appleid.apple.com/account/manage.


tt2

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I need to update my billing info but it won’t let me do anything

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