Unable to sing in my old iPhone 5s
Unable to sing in my old iPhone 5s
iPhone 5s
Unable to sing in my old iPhone 5s
iPhone 5s
What happens when you try? Error message(s)? More information would help.
Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch
Try a forced restart.
If necessary
Do a backup and try a factory reset. Then restore from your backup.
Backup - Restore your device from an iCloud or iTunes backup.
What happens when you try? Error message(s)? More information would help.
Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch
Try a forced restart.
If necessary
Do a backup and try a factory reset. Then restore from your backup.
Backup - Restore your device from an iCloud or iTunes backup.
If this is a used device, you will need to contact the previous owner to have them log out of iCloud or go to https://www.icloud.com/find/ My Phone and erase the device, then remove it from their account. If you can’t do that, the device is useless. Apple won't unlock it.
Turn off Activation Lock - Apple Support.
If you are the original owner, contact Apple. Apple can remove the Activation Lock if provided the required paperwork. Either take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened)
Genius Bar Reservation and Apple Support Options - Apple.
or contact Apple ID Support.
Apple ID - Official Apple Support.
Contact Apple for help with Apple ID account security - Apple Support. (Link doesn’t always load)
Get Support Work through the screens to get a chat option.
Apple Support schedule phone call
https://twitter.com/AppleSupport People have posted it may take an hour or more to get a response.
You signed in here using an Apple ID/Password. You can sign into all sites that require an Apple ID/Password using any Apple ID/Password you have.
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If my answer above is not related to what you are having a problem with, then post back providing more information about what your problem is. Are you seeing activation lock?
Hey there!
Would you mind providing a screenshot/picture and further description of what happens when you try to sign in on your iPhone 5s?
Unable to sing in my old iPhone 5s