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Deadpool08 Author

Level 1

4 points

Wiping ipad

I bought a used iPad that still has another persons Apple ID logged into it and I’m trying to get it off but I don’t have a password to the Apple ID.

iPad, iOS 9

Posted on Jun 13, 2020 6:58 AM

Top-ranking reply

QuickPost

Level 10

103,377 points

Posted on Jun 13, 2020 10:06 AM

Hello,

The iPad is locked with Activation Lock. There is no way around unlocking Activation Lock without inserting the device’s associated Apple ID. Since it sounds like you are unable to contact the previous owner and since you are not the original owner of this iPad then there is nothing you, or Apple, can do to unlock this iPad. Your only option is to recycle the iPad.

Activation Lock

Apple Trade In - Apple

The All Too Common SAD Reality of Buying a Used iPad/iPhone - Apple Support

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Wiping ipad

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