iPad Air unable to update latest software version

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Level 1

4 points

I’ve an iPad Air and unable to update the latest software version . It just shows “update requested” kindly help

iPad Air Wi-Fi

Posted on Jun 13, 2020 7:14 AM

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Answer 1

Best reply

Level 10

103,317 points

Hello,

Please refer to the following Apple Support document.

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Answer 2

Level 10

81,010 points

Which year and model iPad Air do you own?

A 2013, 1st generation iPad Air cannot upgrade/update beyond iOS 12.4.7, currently.

These older iPad models are too old, now, too underpowered and completely incompatible with any of the current and future versions of iPadOS.

Sorry.

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