My ipod 5.1 is disabled, and I forgot the 4 digit ID, I have a PC and I just launched my new iphone . How do I get a new four digit passcode for my ipod sent to my email account

I have an ipod 5.1. The four digit passcode is not something I remember. I just purchased an iphone . I have not purchased iTUNES account. Is it possible to have Apple send me an email to my registered Apple ID /email with a reset password for my ipod 5.1 or do I have to have an iTUNES account?


Posted on Jun 13, 2020 1:23 PM

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Question marked as Top-ranking reply

Posted on Jun 13, 2020 5:07 PM

Hello,


Unfortunately you must now fully restore your iPod to factory settings.


Please refer to the following Apple Support documents.


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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My ipod 5.1 is disabled, and I forgot the 4 digit ID, I have a PC and I just launched my new iphone . How do I get a new four digit passcode for my ipod sent to my email account

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