📢 Newsroom Update

Apple’s new MacBook Pro features the incredibly powerful M4 family of chips and ushers in a new era with Apple Intelligence. Learn more >

📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Device shows white screen when turned on

Macbook turns white at start up. Any hel how to fix this?

Posted on Jun 13, 2020 2:45 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 13, 2020 8:10 PM

  1. Reset SMC by following the directions applicable to your MacBook Air here âž” How to Reset SMC. If that does not solve things then-
  2. Reset NVRAM/PRAM by following the directions applicable to your MacBook Air here âž” How to Reset NVRAM/PRAM. If that does not solve things then-
  3. Enter âž” Safe Mode and see if the screen issue still exists in Safe mode. Log out of Safe Mode and then reboot computer. If that does not solve things then-
  4. Finally if none of the above works then you can enter âž” macOS Recovery Mode and reinstall the macOS and see if that solves it.


Axel F.

1 reply
Question marked as Top-ranking reply

Jun 13, 2020 8:10 PM in response to Adealade

  1. Reset SMC by following the directions applicable to your MacBook Air here âž” How to Reset SMC. If that does not solve things then-
  2. Reset NVRAM/PRAM by following the directions applicable to your MacBook Air here âž” How to Reset NVRAM/PRAM. If that does not solve things then-
  3. Enter âž” Safe Mode and see if the screen issue still exists in Safe mode. Log out of Safe Mode and then reboot computer. If that does not solve things then-
  4. Finally if none of the above works then you can enter âž” macOS Recovery Mode and reinstall the macOS and see if that solves it.


Axel F.

Device shows white screen when turned on

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.