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Coaster63 Author

Level 1

4 points

Change passcode

I just got a new iPad but it won’t accept my passcode

iPad, iPadOS 13

Posted on Jun 13, 2020 5:07 PM

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Level 10

103,305 points

Posted on Jun 13, 2020 5:12 PM

Hello,

Unfortunately you must now fully restore your iPad to factory settings.

Please refer to the following Apple Support documents.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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Best reply

Level 10

103,305 points

Jun 13, 2020 5:12 PM in response to Coaster63

Hello,

Unfortunately you must now fully restore your iPad to factory settings.

Please refer to the following Apple Support documents.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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Change passcode

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