contact numbers saved gets automatically deleted without knowledge

Contact numbers saved earlier gets automatically deleted without knowledge

iPhone X, iOS 13

Posted on Jun 13, 2020 7:23 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 17, 2020 9:26 AM

Hey there atul223,


Thanks for reaching out to Apple Support Communities. I understand the numbers you have associated with your contacts are being removed unexpectedly. I’ll be happy to help with this.


First, make sure your iPhone is up to date:


Update your iPhone, iPad, or iPod touch


Once you’ve done that, create a new contact and see if the issue returns. Also, open the Contacts app and tap on a contact card that you experienced this issue with. See if the number shows in the contact card.


You may also want to check which accounts are syncing contacts in Settings > Passwords & Accounts as well as which account is the Default Account in Settings > Contacts. 


If the default account is not iCloud, switch to iCloud and try creating another contact card. See if the issue occurs with this contact.


You can read more about this here:


Use other contact accounts on iPhone


If you still have issues, let me know what accounts you’re syncing with your iPhone and if this issue seems to affect contacts in a certain account.


Take care.

2 replies
Question marked as Top-ranking reply

Jun 17, 2020 9:26 AM in response to atul223

Hey there atul223,


Thanks for reaching out to Apple Support Communities. I understand the numbers you have associated with your contacts are being removed unexpectedly. I’ll be happy to help with this.


First, make sure your iPhone is up to date:


Update your iPhone, iPad, or iPod touch


Once you’ve done that, create a new contact and see if the issue returns. Also, open the Contacts app and tap on a contact card that you experienced this issue with. See if the number shows in the contact card.


You may also want to check which accounts are syncing contacts in Settings > Passwords & Accounts as well as which account is the Default Account in Settings > Contacts. 


If the default account is not iCloud, switch to iCloud and try creating another contact card. See if the issue occurs with this contact.


You can read more about this here:


Use other contact accounts on iPhone


If you still have issues, let me know what accounts you’re syncing with your iPhone and if this issue seems to affect contacts in a certain account.


Take care.

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contact numbers saved gets automatically deleted without knowledge

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